Terms and Conditions
Effective Date: 15th March, 2025
These Terms and Conditions ("Terms") govern your use of the website ("Website") operated by Glamorose Cosmetic Pty Ltd trading as Youthful by Rosie. By accessing or using this Website, you agree to these Terms.
1. Business Information
Business Name: Youthful by Rosie
Company Name: Glamorose Cosmetic Pty Ltd
ABN: 56 631 827 195
Email: info@youthbyrosie.com.au
2. General Terms
2.1 The information provided on this Website is for general informational purposes only and is subject to change without notice.
2.2 By accessing or using this Website, you agree to comply with all applicable laws and regulations.
3. Medical Disclaimer
3.1 Youthful by Rosie provides cosmetic treatments that are subject to consultation and professional discretion.
3.2 Results of treatments may vary from person to person, and no guarantee is provided for specific outcomes.
3.3 Any references to potential results on this Website should not be interpreted as a promise or guarantee.
4. Appointment Policy
4.1 All bookings require a non-refundable deposit to secure an appointment.
4.2 Cancellation or rescheduling requests must be made at least 24 hours in advance. Failure to comply may result in the forfeiture of your deposit.
5. Refund Policy
5.1 Refunds will not be provided for change of mind. Refunds for treatments will only be issued in accordance with Australian Consumer Law.
6. Liability
6.1 To the extent permitted by law, Youthful by Rosie is not liable for any loss or damage arising from your use of this Website or any of the services provided.
6.2 Compliance with Victorian law ensures that all services provided meet safety and quality standards for cosmetic procedures.
7. Third-Party Links
7.1 This Website may contain links to third-party websites. Youthful by Rosie is not responsible for the content, policies, or practices of these third-party sites.
8. Intellectual Property
8.1 All content on this Website, including text, images, and trademarks, is the property of Youthful by Rosie and is protected by Australian copyright law. Reproduction without permission is prohibited.
9. Compliance with Victorian Law
9.1 All procedures and consultations are conducted in compliance with Victorian laws and regulations governing cosmetic procedures. This includes adherence to facility and practitioner standards.
10. E-commerce Terms
10.1 These terms apply to all online product sales made through our Website.
10.2 All orders are subject to product availability. We reserve the right to limit or cancel orders based on stock availability or suspected fraudulent activity.
10.3 Prices are listed in AUD and are inclusive of GST unless otherwise stated.
10.4 Payments are processed securely through approved third-party payment providers.
11. Shipping and Delivery
11.1 Orders are typically dispatched within 2 business days.
11.2 Shipping costs are calculated at checkout, and estimated delivery times vary based on location.
11.3 Youthful by Rosie is not responsible for shipping delays due to external factors such as courier issues or customs delays.
12. Returns and Refunds (E-commerce)
12.1 We do not offer returns for change of mind purchases.
12.2 If you receive a faulty, defective, or incorrect item, you may request a return under Australian Consumer Law. Please refer to our Return Policy for details.
12.3 Refunds will be processed to the original payment method once returned items are assessed and approved.
13. Privacy and Security
13.1 By using our ecommerce services, you agree to the collection and use of your personal information in accordance with our Privacy Policy.
13.2 We use industry-standard security measures to protect your payment information.
14. Governing Law
14.1 These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the jurisdiction of Victoria.
TGA and AHPRA Compliance
Advertising Compliance:
This Website complies with the Therapeutic Goods Administration (TGA) and Australian Health Practitioner Regulation Agency (AHPRA) advertising guidelines. All information provided is factual and does not create unrealistic expectations of outcomes.
Disclaimers:
Statements regarding treatments are based on practitioner discretion and individual consultations.
Restricted Terminology:
Prescription-only products, such as "dermal fillers," are not advertised directly in compliance with TGA regulations.
Health Advice:
The information on this Website should not replace professional medical advice. For tailored advice, please consult a qualified health practitioner.
Victorian Compliance:
All advertising and services adhere to Victorian laws regarding health service advertising and patient safety standards.
If you have any questions regarding these Terms and Conditions or our Privacy Policy, please contact us at info@youthbyrosie.com.au.